How can I request a refund by myself via email or app? July 07, 2023 14:58 To request a refund you can contact our customer service department and they will study your case. Related to Changes and cancellations Related articles Which channels is our customer service available on? What is the Acropolis Tickets cancellation policy? I booked the wrong tickets. How can I change my reservation? As a customer I don't agree with something, what can I do? What is the status of my refund?